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Product Highlights:
- The world's first tracking radar built with aerospace carbon fiber materials
- 50 Data Parameters
- 12 E6 Connect Simulated Golf Courses - includes Pebble Beach and St Andrews (iOS and PC)
- Full tracking radar: tracks the ball from impact to landing outdoors
- Patented Fusion Tracking technology
- Action video clips with data overlay
- 7+ hour battery life
- Auto-leveling feet and internal camera for easy setup
- Indoor and outdoor
Shipping and Return Policies
✅ REFUND & RETURN POLICY
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Applies to FlightScope products purchased directly from flightscope.com
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Products bought through third-party retailers follow their policies
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FlightScope may update return policy at any time (new orders only)
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Return rules may vary by country or region
Return Eligibility
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Standard return window: 30 days from delivery
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Exception – Mevo+ promotional purchases (Sept 15, 2025 onward):
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Must be returned within 7 days of delivery
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Software & Subscriptions
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Non-returnable, non-refundable
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Return Authorization
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Customer must contact support:
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RA number required before shipping anything back
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Return Shipping
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Customer responsible for all return shipping costs
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For U.S. returns, may provide a prepaid label
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Cost of shipping deducted from refund
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Third-party simulator accessories:
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Refund reduced by 3% credit card processing deduction
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Condition Requirements
Returned items must be:
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Unused and undamaged
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In original packaging
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Include all accessories & printed materials
Restocking Fees & Rejections
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Up to 15% restocking fee may apply
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FlightScope may deny refund if:
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Product is damaged, used, missing parts, or not resellable
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If refund rejected:
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Item returned back at customer’s cost
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Refund Processing
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Refund starts after items are received & inspects product
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Processing requires time for:
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Shipping
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Examination
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Admin steps
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Bank transaction posting
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Refunds not paid if item is never received
🚚 SHIPPING POLICY
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Delivery time includes:
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Processing + carrier transit time
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Delays may occur due to:
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Supplier shortages
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Demand spikes
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Logistics disruptions
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Other unforeseen issues
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Customers notified if impacted
📦 SHIPPING RATES & OPTIONS
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Shipping calculated during checkout based on:
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Location
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Item type
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Standard and expedited options available in some regions
Free Shipping
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Offered selectively when order meets regional requirements
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Eligibility shown during checkout
Local Distribution
Orders ship quickly from regional hubs:
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USA
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UK
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European Community
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Japan
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Korea
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South Africa
International Orders
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Customers should check for local resellers first
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If ordering directly:
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International shipping fees apply
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Customer responsible for import duties/taxes (VAT/GST/etc.)
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Customs fees not reimbursed
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❌ WHAT WE DON’T OFFER
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No in-store pickup
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No deliveries to P.O. Boxes
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Physical address required
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📬 TRACKING & NON-DELIVERY
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Tracking number provided via email once shipped
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Allow time for tracking to activate
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If package not received:
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Contact support
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Include name + order number
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🛑 DAMAGED OR DEFECTIVE ITEMS
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Report immediately with:
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Order number
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Photos of damage
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Cases handled individually to reach best solution
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See full sales Terms for replacement/claim details
🔄 POLICY UPDATES
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Policies may change without notice
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Changes apply to future orders only